We're here to help you navigate your journey with confidence
Our support team is ready to assist you. For the fastest response, please email us at [email protected] with details about your issue.
Response Time: We typically respond within 24-48 hours during business days.
Simply download the Steer app and sign in with your Google account. The process is quick and secure, using Google's authentication system.
To generate your personalized Vedic birth chart, you'll need to provide your date of birth, time of birth, and place of birth. The more accurate your birth time, the more precise your insights will be.
Yes, you can still use Steer with an approximate birth time, though some insights may be less precise. We recommend checking your birth certificate, hospital records, or asking family members for the most accurate time possible.
Our AI chat is powered by advanced language models that have been specifically trained to understand Vedic astrology. The AI analyzes your unique birth chart and provides personalized guidance based on your planetary positions, current periods (Dashas), and the questions you ask.
Yes! Steer supports multiple profiles. You can create charts for family members, friends, or anyone else (with their permission). Each profile maintains its own complete chart and insight history.
Absolutely. We take your privacy very seriously. All data is encrypted in transit and at rest. We use industry-standard security practices and never sell your personal information. For more details, please review our Privacy Policy.
To delete your account, please email us at [email protected] with the subject line "Account Deletion Request". We'll process your request within 30 days and confirm when your data has been deleted.
We use NASA data for astronomical calculations. Our calculations are precise to the second.
Vedic (Jyotish) astrology uses the sidereal zodiac based on fixed star positions, while Western astrology uses the tropical zodiac. Vedic astrology includes sophisticated timing techniques like Dasha systems and uses different house systems. Steer focuses on the Vedic tradition.
No. Steer provides guidance for personal growth and self-understanding, but it should not be used as a substitute for professional medical, legal, financial, or psychological advice. Always consult qualified professionals for important decisions.
We appreciate your feedback! Please email us at [email protected] with details about the bug or your feature suggestion. We review all feedback carefully.
If you're having trouble signing in with Google:
If the app is not working properly:
If your birth chart isn't displaying:
If the AI chat isn't working:
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New to Steer? Here's how to get the most out of the app:
Email Support: [email protected]
General Inquiries: [email protected]
Press & Media: [email protected]
Privacy Concerns: [email protected]
Thank you for choosing Steer. We're honored to be part of your journey.